Refund Policy

1. In short

Objects can be returned within 30 days of delivery. Parcels damaged in transit are replaced immediately. Consecrated talismans and completed rituals are personal rites and cannot be returned once drawn or performed. To start a return, email support@waajii.com with your order number — we answer within two business days.

2. Physical objects

• You may return an object within 30 days of delivery for a full refund.
• Items must be unworn, unused, and in their original packaging, including the certificate of consecration.
• Return shipping is at your cost unless the item is defective or we sent the wrong piece — in that case we cover it.
• Refunds are issued to the original payment method within 5–10 business days after the return arrives.

3. Damaged or incorrect parcels

If a parcel arrives damaged or the contents are wrong, email us a photo within 14 days of delivery and we will ship a replacement immediately at no cost. No return is required for transit damage.

4. Talismans and blessing rites

• A hand-drawn talisman is prepared and consecrated for a specific person, and a blessing rite is performed on a chosen date. Because these are personal rites, they cannot be returned or refunded once drawn or performed.
• You may cancel a blessing rite for a full refund at any time before it has been performed; we confirm each rite by email with its documentation, which marks the point of performance.

5. Digital readings

The readings on this site are currently free. If paid reports are introduced, a digital report will be refundable before it is delivered, or at any time if a technical failure means you never receive it.

6. How to request a refund

Email support@waajii.com with your order number and the reason. We confirm receipt within two business days, tell you where to send the item, and email you when the refund is issued.